USC Verdugo Hills Hospital (USC-VHH) is dedicated to ensuring that compassionate, quality care is extended to all, regardless of their ability to pay. USC-VHH’s Financial Assistance Program helps to make medically necessary services available to members of its community.

USC Care physicians strive to provide quality health care to the community they serve. If you have been approved for USC-VHH’s hospital financial assistance program, the physicians have committed to follow the same approval for payment obligation forgiveness and will apply a complete balance forgiveness or the partial forgiveness based on your approved applications status. As with the hospital policy, eligible services only include emergency or medically necessary procedures.

USC-VHH has some community physicians that are excluded from our organization’s financial assistance program.
Here are the exclusions:

  • Descanso Anesthesia
  • OBHG (Laborists)
  • Concord (Hospitalists)
  • Chandnish K. Ahluwalia, MD, Inc. (Pathologist)
  • Comprehensive Care/ Foothill Pulmonary (Intensivists)

USC CARE

  • USC-VHH Department of Radiology (Radiologists)
  • USC-VHH Department of Emergency Medicine (ED Physicians)

For information about our standard charges, please visit our hospital pricing information page.

Protections Against Surprise Medical Bills — No Surprises Act

The No Surprises Act takes effect on January 1, 2022 and provides patients financial protections against surprise medical bills and prohibits balance billing for certain out-of-network (OON) care. To learn more about your rights and protections against surprise medical bills, please download our Disclosure Notice Regarding Patient Protections Against Surprise Billing.

Below are documents available for download:

Disclosure Notice Regarding Patient Protections Against Surprise Billing
Financial Assistance Policy
Financial Assistance Program Application
Accounts Generally Billed Calculation
Accounts Billing and Collections Policy
Plain Language Summary

For more information or assistance with completing the financial assistance application, please call (855) 532-5729.

Spanish language documents:

Política de Descuentos y Asistencia Financiera
Solicitud de Asistencia Financiera
Cálculo de Montos Generalmente Facturados
Política de Facturación y Cobros
Resumen en Lenguaje Sencillo

Para más información o asistencia para completar la solicitud de asistencia financiera, por favor llame al (855) 532-5729.